International Patient FAQs

You can easily get in touch with our International Patient Services team to discuss your requirements and schedule your appointment by sending an email to [email protected] or calling us at +971 2 501 9903.

You will be asked for some personal details such as your name, date of birth, contact information, passport number and expiry date, as well as some medical overview questions regarding your reasons for visiting Cleveland Clinic Abu Dhabi.

Yes, you will be asked to provide your medical records. This helps us to schedule your appointment(s) with the most suitable healthcare provider. It will also allow your healthcare provider to propose your recommended care plan ahead of travelling to Abu Dhabi.

Yes, it is possible to request a specific physician, however since all of our physicians are highly specialized, your request will be reviewed by our clinical team in order to recommend the most suitable physician for your care. Please note that should you request a specific physician, your full medical records and physician referral letter should be submitted in order to facilitate your request.

Cleveland Clinic Abu Dhabi has 15 institutes, with over 50 medical and surgical specialties represented. Information regarding specific procedures and treatments may be found in our Institutes & Departments pages.

Yes. Patients who are currently admitted in their home country hospital who wish to be transferred to Cleveland Clinic Abu Dhabi can request a conference call between their referring physician and Cleveland Clinic Abu Dhabi physician.

Your patient services ambassador will discuss your treatment plan in detail with you, including your length of stay, prior to confirming your appointment(s). In the case of any changes, we will coordinate travel and accommodation arrangements for you and your family to ensure your stay remains as stress-free as possible.

As part of your overall international patient experience, our trusted travel agency partners will assist with any visa requirements, coordinate booking your flight tickets and preferred accommodation, organize transfers and transport, and facilitate any special requirements you may have.

Depending on your country of residence, application for entry visas for you and your family may be required. Our travel agency partner will be able to advise and assist with any documentation required ahead of your travel date. You can contact them on +971 54 305 9775.

On scheduling your appointment, you will be asked if you have any special requirements such as wheelchair assistance, medical interpreter, visual impairment, or hearing needs, so that we can assist you in the best way possible.

Yes, our concierge services will be delighted to recommend sightseeing, excursions and entertainment for your friends and family during your stay.

Yes, we have translation and interpretation services available through a dedicated team and system.