Frequently Asked Questions

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Billing & Insurance

Billing & Insurance (4)

Cleveland Clinic Abu Dhabi currently accepts the following insurance plans:

- Thiqa

- Daman

- Premier – Exclusive 1 WW

- Enhanced Platinum - Exclusive 1 WW

- Network - Exclusive 1 WW

- Network – Exclusive 2 WW

- Network – Exclusive 3 WW

- Network – Essential 5 CCAD

- Network – Exclusive 1 Prime

- Network – Comprehensive 2 Prime

- Network – Comprehensive 3 Prime

- Network – Comprehensive 3 Pinnacle

- Network – Exclusive 1 Prime WW EXC US CAN

- Network – Al Aman 3 Prime

- Network – Comprehensive 3 Prime WW EXC US CAN EUR

- Network – Al Aman 3 Prime WW EXC US CAN EUR

- Network – Comprehensive 3 Prime WW

- Network – Al Aman 3 Prime WW

- Network – Al Aman 3 Prime WW US CAN

- Network – Comprehensive 2 Prime WW EXC US CAN EUR

- Network – Exclusive 1 Prime WW EXC US CAN EUR

- ADNIC

- Platinum

- AXA

- Star Plus

- AETNA

- Summit 5000+Plan1A Platinum

- Oman Insurance Company/BUPA

- Premium Plus CCAD

- Premium

- NEXtCARE

- General Plus (GN+)

- MEDNET

- Gold

- NAS

- Executive Network (EN)

- Gulf Solutions (CN)

- Gulf Care (EN)

Cleveland Clinic Abu Dhabi also accepts many patients with out-of-network plans, and we advise them to check directly with their health insurance provider(s) on their ability to claim reimbursement. Cleveland Clinic Abu Dhabi also welcomes patients who wish to self pay, and are advised to speak with one of our Financial Counselors for guidance.

To speak with a Financial Counselor, and for other insurance coverage inquiries, please call our Contact Center on 800 8 CCAD (800 8 2223) or +971 2 659 0200 from outside the UAE.

Yes, Cleveland Clinic Abu Dhabi accepts patients with out-of-network plans, on a case-by-case basis, with Guarantees of Payment from health insurance companies or employers. Patients are advised to check directly with their health insurance provider(s) on their ability to claim reimbursement.

Yes, Cleveland Clinic Abu Dhabi is open to patients who wish to self-pay. If you do not have health insurance or your insurance plan is not accepted, our team is available to arrange a consultation with one of our Financial Counsellors to help guide you and provide financial advice.

To schedule a consult with one of our Financial Counselors, please call our Contact Center on 800 8 CCAD (800 8 2223) or +971 2 659 0200 from outside of the UAE.

Please note that Cleveland Clinic Abu Dhabi is a semi-government hospital. When visiting Cleveland Clinic Abu Dhabi, patients holding Thiqa insurance cards will benefit from coverage for treatment services availed at governmental healthcare (public) facilities.